About us

With twenty-one million customers BT is as much a CRM practitioner as it is a vendor. Contact Central, in association with Siebel Systems, provide BT's flagship contact management and CRM offerings.

Pre-packaged and easy to deploy, the organisation's selection of multimedia solutions remove the need for lengthy integration projects and can offer significant cost savings and a rapid ROI.

Supporting a range of deployment options, from outright purchase (OnPremise) to fully hosted (OnDemand), BT Contact Central has the capacity to cater for multiple deployment strategies and provides organisations with the flexibility to seamlessly migrate between options or even implement a hybrid solution.

Whether your organisation requires a simple call centre or a sophisticated contact management solution with integrated CRM capabilities, Contact Central can assist. And, because all of our products are complementary, it's possible to use them in conjunction or migrate between them seamlessly.

For further information or to speak to a member of our team please click here