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You are here: Products > OnPremise > + OnPacks > + Administrator > Benefits

 
 
 

Benefits

Features

 
 
 
 

+ Administrator benefits

Common user interface

All administrator functions are accessed from a single, easy to use application meaning you can manage your call centre, however distributed it may be, from any location.

No double entry

All configuration data is managed via a single application and utilised by all features and functions.

Multi Site Administration

This essential new features allows your business to operate multiple call centres from a single installation, across virtually any geography. With no need to purchase additional hardware for each site there is no quicker way of re-configuring your contact routing as customer demand or the internal organisation changes.

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