OnDemand + OnPacks

As part of BT's Contact Central portfolio, Contact Central OnDemand is supported by a collection of CRM solutions that offer a range of deployment options. With BT your CRM can be as flexible as you need it to be; it can be hosted, it can be on-site or it can be a hybrid of the two; it can be pure CRM or it can incorporate multimedia functionality; it can seamlessly evolve in the way that best suits your business. Whatever your organisation's CRM needs, BT's range of flexible options will provide a solution and enable it to be refined as your business requirements change.

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