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You are here: Products > OnPremise > + OnPacks > + Web Collaboration > Features

 
 
 

Benefits

Features

 
 
 
 

+ Web Collaboration features

Real-time text chat with customers:

  • More convenient for the customer than having to make a separate phone call
  • Allows a faster response to questions than can be achieved through email.

Web site co-browsing:

  • Provide customers with visual help. Advise and guide the customer in real-time without having to guess which page they are looking at

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